Introducing, “Rex” -- RexPay’s chatbot, now trained by the team’s medical billing experts to answer your questions! The more questions Rex is asked, the more he is able to answer – every question asked in the RexPay app helps his programming gather more information to give you the specific, personalized answer that you need!
Read on for a quick look at 10 of this year’s healthcare payment trends, and find out what RexPay is doing to meet patient’s needs!
Al Castino wasn’t necessarily in the mood to talk when he settled into his seat for the flight from San Francisco to Phoenix. Having recently broken his collarbone, the journey was already going to be a bit uncomfortable, and (as we all know) seat-partner small talk on plane rides can be a hit-or-miss experience! However, when Rachel Mertensmeyer, RexPay’s CEO, sat down and struck up conversation, it surprised him how quickly they stumbled on a topic that they were both truly passionate about: medical bills.
We all have a “drawer of displeasing things.” Maybe it’s a literal drawer in the corner of your kitchen, or maybe it’s a figurative drawer – a part of your brain where unpleasant, nagging to-do’s can get filed away to deal with “later.” For many of us, medical bills find their way into that drawer… and once there, they can be forgotten or mismanaged.
RexPay CEO Rachel Mertensmeyer is no stranger to medical bills. After a freak accident in 2016, she found herself on an overwhelming journey that lasted months – taking her through the discouraging lows of a messy medical system and into the high of creating a solution that could help others through medical bill mayhem!
Listen to her story here: